CrickBet's Terms & Conditions

CrickBet (crickbet.click) is an internationally licensed Sports Betting platform operating in Bangladesh. These terms and conditions form a legally binding agreement between CrickBet and all its users. By registering or using the CrickBet platform, you confirm that you have read, understood, and agreed to abide by these terms in full.

CrickBet reserves the right to modify these Terms & Conditions at any time, with little or no prior notice. Continued use of the platform following any changes will be deemed acceptance of the updated terms. We recommend reviewing this page before each session.

1.1 Definition of Services

CrickBet's services include Sports Betting, Live Betting, Virtual Sports, casino games, and all other entertainment features available on the platform. CrickBet reserves the right to modify the scope and standard of its services at any time.

1.2 Legal Framework

CrickBet operates under an international licence. As a user, it is your responsibility to comply with the laws of your country and to ensure that online betting is legal in your jurisdiction. CrickBet is not in a position to provide legal advice.

The following conditions must be met to create an account on CrickBet. If you do not meet the eligibility criteria under the Terms & Conditions, CrickBet reserves the right to reject your application or terminate an existing account.

• You must be at least 18 years old — this is a strict requirement at CrickBet.
• Each individual may only operate one CrickBet account.
• The name, address, phone number, and email provided at registration must be truthful and accurate.
• It is the user's own responsibility to keep their account password secure.
• Allowing anyone else to use your CrickBet account is strictly prohibited.

2.1 KYC Verification

CrickBet follows KYC (Know Your Customer) procedures in line with international standards. Identity verification is mandatory prior to withdrawals or for transactions exceeding a specified amount. Required documents include: National ID or passport, proof of address, and proof of payment method.

2.2 Multiple Accounts Prohibited

If a single individual holds more than one CrickBet account, all accounts will be closed and all balances may be forfeited. Multiple accounts operated from the same IP address or device will be detected automatically.

All financial transactions on CrickBet are secure, transparent, and fast. Deposits via bKash, Nagad, and Rocket are processed in just seconds. Full transaction details, in accordance with CrickBet's terms and conditions, are provided below.

3.1 Deposit Refund Policy

Deposits are not directly refundable. However, if a technical error occurs without any betting activity, please contact the CrickBet support team. Each case will be reviewed individually before a decision is made.

3.2 Anti-Money Laundering

CrickBet strictly adheres to AML (Anti-Money Laundering) policy. If a suspicious transaction is detected, the associated account will be suspended for investigation and the relevant authorities will be notified if necessary.

Please read these rules carefully before placing a bet on CrickBet. Once a bet is confirmed, it generally cannot be changed or cancelled. All betting decisions are final in accordance with CrickBet's terms and conditions.

• All bets are placed in Bangladeshi Taka (BDT).
• The minimum stake per bet is ৳50, and the maximum varies depending on the market.
• Odds in live betting can change at any time.
• In the event of an internet disconnection, the customer is responsible until the bet is confirmed.
• If a match is cancelled or abandoned, the stake for that bet will be refunded.
• CrickBet sets the maximum winnings limit per event.

4.1 Match Cancellation Policy

If a sports event is cancelled, postponed, or abandoned, CrickBet will refund the stakes on all bets placed for that event. This also applies to events cancelled before betting has commenced.

4.2 Technical Errors

If incorrect odds or results are displayed due to a software or hardware error, CrickBet reserves the right to void all affected bets. CrickBet is not liable for any losses resulting from technical errors.

CrickBet regularly offers attractive bonuses and promotions. Each bonus comes with specific terms that must be met. Full details on bonuses, in accordance with CrickBet's terms and conditions, are outlined below.

5.1 Welcome Bonus

New members will receive a special welcome bonus on their first deposit at CrickBet. To cash out this bonus, the required wagering requirements must be met. Typically, the bonus amount must be wagered 5 to 10 times.

• The welcome bonus is available once only, on your first deposit.
• To qualify for the bonus, your first deposit must be made within 30 days of registration.
• Bonus funds cannot be transferred to another account.
• A time limit may apply for completing wagering requirements.

5.2 Reload & Loyalty Bonus

CrickBet offers reload bonuses and loyalty rewards for regular members. The terms for each bonus are stated separately within the respective offer. CrickBet reserves the right to modify or cancel any promotion at any time.

The following activities are strictly prohibited under CrickBet's Terms & Conditions. Violations may result in permanent account closure and, where applicable, legal action.

1. Match Fixing & Fraud: Placing a bet with prior knowledge of a result or after influencing the outcome.
2. Money Laundering: Using CrickBet for the purpose of laundering illicit funds.
3. Software hacking: Attempting to hack CrickBet's systems or exploit any vulnerabilities.
4. Use of Bots: Placing bets using automated software or bots.
5. Account sharing: Allowing another person to use your account.
6. False Information: Providing false or fraudulent information during registration.

CrickBet believes betting should be an enjoyable, recreational activity. We want our users to bet in a healthy and responsible manner. As part of CrickBet's terms and conditions, we provide a range of responsible gaming tools.

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Bet Limit: Set a maximum amount you are willing to bet within a given period.
• Loss Limit: Set a limit on the maximum amount you are willing to lose within a given period.
• Session limit: Set a limit on how long you can bet in a single session.
• Self-Exclusion: If needed, temporarily suspend your account for a set period of time.
• Cooling-Off Period: Take a break from betting for a set period of time.

CrickBet places the highest importance on the privacy and security of your personal information. Our platform uses SSL encryption and adheres to international data protection standards. Details on how your information is used in accordance with CrickBet's terms and conditions are outlined below.

8.1 Data Collection

During registration, CrickBet collects the following information: name, email, phone number, address, and payment details. User activity and betting history are also recorded automatically.

8.2 Use of Information

Collected information is used solely for account management, service improvement, security assurance, and legal compliance. CrickBet never sells your personal data to third parties.

For more details, please read our Privacy Policy page.

CrickBet reserves the right to temporarily suspend or permanently close any account if its Terms & Conditions are violated or suspicious activity is detected.

9.1 Account Closure by the User

If you wish to close your CrickBet account voluntarily, please contact our support team. Make sure to withdraw any remaining balance before submitting your account closure request.

9.2 Account Closure by CrickBet

CrickBet may close an account under the following circumstances:

• Serious violation of the terms and conditions.
• Upon detection of fraudulent or deceptive activity.
• Providing false information during KYC verification.
• Extended period of account inactivity.
• At the direction of a legal or regulatory authority.

If you have a dispute with CrickBet, we are committed to resolving it promptly and fairly. The steps for dispute resolution in accordance with CrickBet's terms and conditions are outlined below.

1. Step one: Contact our support team directly and describe the issue in detail.
2. Step Two: The support team will provide an initial response to your complaint within 72 hours.
3. Step Three: An investigation will begin once the required evidence and information have been submitted.
4. Step Four: Once the investigation is complete, a final decision will be communicated within 14 business days.
5. Step Five: If you are unsatisfied with a decision, you may appeal to the licensing authority.